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Tech Support: Error Unknown

Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?

Steam Page
Release
February 27, 2019
7 years and 157 days ago
Steam Reviews
Mostly Positive645 reviews73.8%

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Notes
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Updated: Jul 13, 2026Developer scaleThe operating scale of the game's developer.
Updated: Jul 13, 2026Publisher scaleThe operating scale of the game's publisher.
The publisher meets the large-publisher threshold through its catalog and developer network.
Search Google: Is Tech Support: Error Unknown self-published or published by Iceberg Interactive?Publisher statusHow the game's publishing relationship is classified.
Search Google: How is Tech Support: Error Unknown and Iceberg Interactive funded?FundingThe known source of funding behind the game.
Search Google: Who controls the creative direction and IP for Tech Support: Error Unknown and Dragon Slumber?Creative controlWho appears to retain creative control of the game.
Updated: Jul 13, 2026Release statusWhether and how the game has been released.
The game was released through a separate publisher.

Media

8 items

About the Game

“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly with our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?

Key features

  • Engage customers and colleagues through a novel procedural dialogue system
  • Choose how to approach each situation in a sandbox computer environment
  • Decide who to side with and unlock new gameplay
  • Discover more than 20 major and minor endings
  • Mouse-only controls make the game accessible for all